On at about 16:25:51 PM, Transform Your Business: Methods for Configuring Away Messages on Mobile Devices was updated.
When the feature of enabling away messages is activated, clients who send you messages will immediately receive a message that may be customized according to your preference, informing them that you are now occupied or unavailable to respond promptly due to being away from your phone.
Users have the ability to select the specific consumers to whom they wish to send away messages, as well as determine the appropriate timing for sending such messages.
Business Tip: The utilization of away messages not only serves to safeguard one's personal time, but also offers additional benefits. Additionally, it serves to reassure clients that they are not being neglected.
Set an away message
- Open the WhatsApp Business app.
- Tap More options
> Business tools > Away message.
- Turn on Send away message.
- Under Away message, tap the message to edit it, then tap OK.
- Tap Schedule to schedule your away message. Choose from the following options:
- Always send: send at all times.
- Custom schedule: send only during the specified period.
- Outside of business hours: send only outside of business hours.
- Note: This option is only available if you have set your business hours in your business profile.
- Tap Recipients to determine who should receive your away message. Choose from the following options:
- Everyone: send to anyone who messages you while you have the Away Message feature turned on.
- Everyone not in address book: send only to customers who aren't in your address book.
- Everyone except…: send to all customers except those you select.
- Only send to…: send only to selected contacts.
- Tap SAVE.
WhatsApp Business — Note: Your device must have an active internet connection in order to send away messages.
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